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Carers Direct

Content Supplied by NHS Choices

Are You a Carer?

If you are please let us know - we may be able to help you

There is a wealth of information on the NHS website about carers and caring. Below are some links into the site that we hope you will find useful.

Contact Carers Direct

0808 802 0202
Helpline Information
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

  • Benefits for carers

    Directing carers to the benefits that can help them in their caring role

  • Benefits for the under-65s

    Advice and information on helping the person you look after get the benefits that they are entitled to.

    Benefits for the over-65s

    Advice and information on financial support for older people with a disability or illness.

  • Carer's Assement

    How your benefits maybe affected after the death of the person you look after and what happens to their benefits

  • Other benefits

    Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring

Additional support and useful telephone numbers

Cass The Carers Association: 01785 222365

Health Liaison Worker offering emotional and practical support in GP surgeries and hospitals; Carers Cafes (in Penkridge, Tamworth, Eccleshall and Wombourne); Living Well with Dementia Cafes (in Stafford, Cannock, Burton, Burntwood and Codsall).  Contact CASS for further information.

Staffordshire Cares: 0300 111 8010

To access social services and to discuss respite care from Staffordshire adult social care.

The Carers Hub: 0330 123 1937

To request a statutory Carers Assessment, to access information and guidance and to apply to the Carers Personal Wellbeing Budget.

The Disabled Living Foundation: 0300 999 0004

Free impartial advice regarding daily living equipment and mobility products.

Disabled Facilities Grant: 0300 111 8010 (Accessed via Staffordshire Cares)

A mean tested grant if you have a disability and need to make changes to your home.

National Dementia Helpline: 0300 222 11 22

Alzheimer’s Society offering information, support or advice about dementia.

Independent Age: 0800 319 6789

Offering regular phone calls or visits to reduce social isolation as well as advice and support about care, money, benefits, health and mobility.

Lasting Power of Attorney: 0300 456 0300

A legal document that lets you appoint one or more people to make decisions on your behalf if you have an illness and can’t make decisions (you lack capacity).  Two different types: property and affairs and personal welfare (care and treatment).  Contact The Office of the Public Guardian for more information and to apply for one.

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